TT‑1 Help

Practical answers for using the TT‑1. Looking for general information about radionics or the TT‑1 itself? See our FAQ.

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Before diving into specific questions, Emily Marshall, PHom — our clinical lead and one of the most experienced TT‑1 users — has made a full video walkthrough of the instrument. If you're new to TT‑1 or just getting oriented, this is the best place to start.

Watch Emily's TT‑1 Walkthrough →

Before anything else: many issues are fixed by a simple refresh. If something looks or behaves unexpectedly, try fully refreshing the page first. This resolves a surprising number of one-off issues and is always worth trying before digging further.

Saving & Client Management

What's the difference between "Save Client File" and "Save to Account"?

These are two different options. Save Client File downloads a file to your own computer only — completely private, nothing is ever sent to us. Save to Account stores the client's photo and info on our servers instead, so that client shows up on any device you log into, including mobile. Worth knowing this distinction, especially for anything privacy-sensitive.

What's the point of saving a client, versus just broadcasting?

Saving means you don't have to re-enter a client's info each time, and it's also what preserves their dedicated session history beyond the app's main rolling log. To see a saved client's full history, load them back in (from a file or from your account) and click the HISTORY button that appears once they're loaded.

Do I need to save after every single broadcast?

Every broadcast is automatically recorded in the main Broadcast Log the moment it finishes, whether you save the client or not. Saving is what creates a durable, client-specific record you can pull up any time later — especially useful since the main log only keeps a limited number of recent broadcasts across all clients. We'd suggest saving periodically for clients you see regularly, rather than needing to do it after every single session.

If I save both locally and to my Account, do they stay in sync automatically?

No — these are two completely separate, manual actions. Saving locally doesn't update your Account copy, and saving to your Account doesn't create or update a local file. Each needs its own save whenever you want that copy current.

Can I remove a client from my Account once they're saved there?

Not currently through the app. This is something we're planning to add.

If I use "Run Again" from the Broadcast Log, but haven't reloaded and confirmed that witness first, does it still go to the right person?

Yes. When you run a broadcast again from the log, TT‑1 pulls the witness name and the previously computed rate directly from that log entry and uses them, without needing you to reload and confirm that witness in the main panel first. You'll see "BROADCASTING TO [name]" on screen using the witness from that record, and the signal broadcast is exactly the same one that was originally created for them. Nothing about the actual broadcast depends on having that witness actively loaded at the moment you click Run Again.

I finished a session with one client and want to start with a new one. Should I use "Reset All"?

No — Reset All permanently wipes your entire broadcast log across every client you've ever worked with, not just the current one, which is why it asks you to confirm before doing it. To load a new client after finishing with someone, use "Clear Witness" instead. That clears only the person currently loaded, leaving all your saved history and other clients completely untouched.

Do I need to click "Clear Witness" before loading a different client?

No, this is optional. You can go straight to LOAD CLIENT FILE or LOAD FROM ACCOUNT at any time, even while another witness is currently active — TT‑1 automatically clears the previous witness's data before loading the new one, so there's no risk of the two clients' information mixing together. Clear Witness is still useful if you simply want to end a session without loading anyone new right away, but it isn't a required step before switching clients.

One thing worth knowing: loading a new client replaces whatever is currently on screen, so if you have unsaved work from your current client (a broadcast you want recorded in their history, edited notes, etc.), save it first using Save Client File or Save to Account before switching.

Broadcasting

Can I schedule more than one broadcast for the same time, like two clients both at 7 AM?

Yes. TT‑1 can only broadcast one thing at a time, so if two are scheduled for the exact same moment, the first will start right on time and the second will begin automatically as soon as the first finishes — just delayed by however long that first broadcast runs. No information is lost either way. If either broadcast is a recurring one rather than one-time, we'd recommend a few minutes of separation between them rather than the exact same time.

Can I run broadcasts to two different clients at the same time?

Yes, but the way you do this matters. Running two broadcasts in two tabs of the same browser at the same time isn't currently safe, since it can cause one broadcast's history to overwrite the other's. Using two separate browsers instead (for example, Chrome for one client and Safari or Firefox for the other) works cleanly, with each keeping its own accurate record.

What does the Acknowledge button do after a broadcast finishes?

It simply dismisses the broadcast summary screen without changing anything else. The witness stays loaded and nothing resets — it's there for when you want to close that screen and decide your own next step.

Remedies & the Remedy Library

How do I build a combination of more than one remedy?

Search for a remedy, select it, and you'll see three options: Load Single, Save as Set, and Add to Basket. Clicking Add to Basket for each remedy you want builds up your combination. Once everything you want is in the basket, switch to the Basket tab to broadcast or save the whole combination together.

I added a single remedy to the Basket, but it won't let me load it — it says to add another remedy or select a chakra. What's going on?

This isn't a bug, it's how the Basket is designed to work. Since the Basket is meant for combining two or more things together, it requires either two or more remedies, or one remedy plus a chakra focus (which counts as a second ingredient in the combination). If you're working with just a single remedy on its own — no combination needed — use the regular search and Load Single option instead. No chakra required there at all. Save the Basket for when you actually want to combine two or more things into one broadcast.

Can I search for "Crystal" remedies?

TT‑1 has a large collection of individual gemstone remedies (Amethyst, Aquamarine, Moonstone, Rose Quartz, and many others), but they aren't grouped under a "Crystal" category. Search by the specific gemstone name instead.

Does TT‑1 support Fibonacci potencies?

Yes. There's a dedicated Fibonacci tab in the potency selector, letting you apply Fibonacci-sequence potencies to any remedy you select.

What are the Strep Tilch potencies, and does TT‑1 support them?

Yes. When you select Streptococcus Pyogenes-Tilch, TT‑1 shows a dedicated potency panel with all nine levels of the Ehler formula (10C through 10077.7M), including levels beyond what any physical device can reach. There's also an option to select from the full LM series (LM1 through LM60) for practitioners who work with Strep Tilch in LM potencies.

What is "SPACH"?

SPACH Skin Mix is a preset combination remedy in the library — a fixed 3X blend of Symphytum, Plantago, Arnica, Calendula, and Hypericum. There's also an expanded version, SPPACHH, which adds Phytolacca and Hydrastis to that same base.

Is the Banerji Protocols library compatible with other instruments, like the Vitalis?

No — the Banerji Protocols library is built specifically for TT‑1 and doesn't transfer to other instruments.

Acoustic Imprint

Can TT‑1 create a physical remedy, the way the Vitalis does, not just broadcast one?

Yes, using the Acoustic Imprint feature. You place a bottle on a speaker, and TT‑1 imprints the specific frequency pattern for that remedy onto it, similar to how the Vitalis works.

What should I do if I imprint a bottle at the wrong potency?

TT‑1 has a Clear Bottle option specifically for this. It runs a short clearing tone to reset the bottle so you can reuse it, rather than needing a fresh bottle every time. You'll find it in the hardware bar at the bottom of the instrument, and it also appears as an option once you're inside Acoustic Imprint mode.

Why do some entries in a client's history show "Broadcast completed full XX MIN duration. Field held stable throughout." and others don't?

That confirmation note was added to the app at a certain point, not from the very beginning, so broadcasts logged before that update won't show it. This isn't a sign anything went wrong with those earlier sessions.

Troubleshooting

I saved a client or custom remedy file, but when I try to open it, my computer says there's no application to open it with. What am I doing wrong?

Nothing — this is expected, not an error. The files TT‑1 saves (with a .tt1 extension) aren't meant to be opened directly on your computer the way a PDF or photo would be, so a message like "no application set to open this file" is normal. There's no separate application to look for.

Instead, that file is meant to be loaded back into TT‑1 itself. When you're ready to bring that client or remedy back up, use the "LOAD CLIENT FILE" button inside TT‑1 and select the downloaded file. Saving creates the file for safekeeping; loading is how you bring it back into the app. You'll never need to open it any other way.

I don't have any sound in TT‑1.

A few things to check, in order:

  1. Look for a "MUTE ALL SOUND" button, which appears during an active broadcast — if it's engaged, click it once to unmute.
  2. Check your browser tab for a small speaker/mute icon (most browsers show this) — a tab can get muted separately from your system volume.
  3. If using headphones, especially Bluetooth ones, try disconnecting and reconnecting, or try your computer's built-in speakers.
  4. Fully refresh the page and try again.
  5. If available, try a different browser to see if the issue follows you.

Access & Compatibility

Does TT‑1 need an internet connection?

Yes — TT‑1 is a web-based app, and the core rate analysis happens through a server connection, not locally on your device. It does not need to be WiFi specifically, though; a phone hotspot, cellular data, or satellite internet all work fine.

Can I use TT‑1 on my phone?

A mobile version is currently in final testing and will be released soon. In the meantime, TT‑1 is available through your desktop or laptop browser.

Can I use TT‑1 on more than one computer, like a second one away from my desk?

Yes. Your subscription isn't tied to a single device, so you can log in on as many computers as you'd like. Just go to app.thetwistedtensor.com on the other computer and request a login link the normal way, using the same email you always use. One thing worth knowing: being logged in on one computer doesn't carry over to another automatically, even if it's the same browser, so you'll need to log in separately on each device you use.

Do I need to log in with a new access link every time I use TT‑1?

No. Once you log in, TT‑1 keeps you logged in automatically for about a month, so you shouldn't need a fresh link each time. If you find yourself needing to log in often, it's usually because you're using a private/incognito browser window or clearing your cookies regularly, either of which will log you out each time.

Still have a question? Use the support form inside the TT‑1 app, or email ellen@thetwistedtensor.com.